Make a life insurance claim

Your first step is to let us know - we'll then let you know what we need.


You can notify us of an income protection, critical / terminal illness, waiver of payment or life insuranceclaim by completing the online claim form.

Call us

Phone our UK based team from Monday to Friday, 9.00am - 5.00pm.

0370 243 0827

We may record or monitor calls for training and quality purposes.

Email us

For life insurance claims:

For income protection, critical illness and waiver of payment claims:

Write to us

Zurich Assurance Ltd
The Tri Centre
New Bridge Square
United Kingdom


Whether you need advice and support to help cope with bereavement or you want to know how to manage the financial side of things, Zurich Support Service can help.

This independent service is free and confidential - to find the full range of services available, speak to your adviser or take a look at our leaflet.

Zurich Support Service leaflet

There are also a number of organisations available for information and advice

Zurich is not responsible for the content of external websites.